Guarantees and Commitments

Travel with peace of mind with Asian Roads: our guarantees and commitments

 

Local expertise and security: a unique alliance

At Asian Roads, your peace of mind begins with our local presence: we are, above all, a ground-based agency, established at the heart of the destinations we offer. Our advisors, French-speaking experts, truly understand the expectations of European travelers and are available to assist you 24/7 throughout your journey. In addition, our official French travel agency license and dedicated insurance make every step easier, from booking to post-trip, ensuring you receive the protection and reliability you expect.

Security and financial guarantees: trust and professionalism

Because your safety is our top priority, we have set up a comprehensive protection system:
Thanks to our dual presence in France and Asia since 2013, you enjoy simple and totally secure payment options—by credit card (Visa, Mastercard, Amex) or wire transfer—with no additional international fees.
Our registration with Atout France ensures you benefit from regulated professional oversight. We are covered by professional liability insurance through HISCOX, and with the APST, your deposits are protected: they are refunded in full if we become insolvent, or your trip goes ahead under the same conditions.
A single, responsive point of contact manages your case for a personalized experience throughout your project.

Transparency & ethics: our travelers’ voices

We truly value our clients’ feedback and are committed to complete transparency. On our websites, you’ll find genuine reviews and testimonials from travelers who have experienced Asian Roads firsthand. No reviews are ever falsified: this is our ethical promise, providing you with honest and reliable information, free from questionable practices seen elsewhere online.

Our responsible commitment to sustainable and community tourism

Traveling with Asian Roads means supporting worthy causes and making a positive impact. Since 2010, to give back around our tours, we donate €1 from every traveler to three local associations in China:

  • Couleurs de Chine, funding girls’ education in Guangxi

  • Lab Dra Khampa, supporting children’s development and schooling in Sichuan

  • Enfants du Mékong, aiding education in northern Yunnan
    We have contributed over €44,000 between 2010 and 2019, and this commitment continues each year.

Sustainable tourism: our long-term vision

Aware of our planet’s fragility, we encourage thoughtful, responsible travel to reduce your impact. Since 2006, for every traveler, we plant one tree through the “Plant for the Planet” initiative by the Yves Rocher Foundation.
With over 20,000 trees planted to date thanks to Asian Roads travelers across Asia, each trip is a real, concrete contribution to the planet’s balance and natural resource preservation.
Our mission: to promote a sustainable society and commerce, guide our travelers towards greater awareness, and strengthen our commitment to local communities throughout Asia.
Man & Paul LE GUYADER

 

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